Alexandra
Director & Office Manager
Length of Service at Tops: 9 Years
Inspired by watching her grandmother use a typewriter at her grandfather’s menswear shop in Melksham, Mr K’s, Alex knew that office work was for her. Alex graduated from the Lucie Clayton Secretarial School in Kensington, London in 2001 and has used her skills while working as assistants to Executives in a variety of industries in Bath, Wiltshire and Toronto, Canada. Alex is always looking to make improvements to the business. Her passion is excellent customer service and spreadsheets.
As Office Manager, Alex is mainly at her desk in the office at the back of the salon replying to emails, completing the cash flow and breakeven spreadsheets, communicating with suppliers, paying invoices and staff wages, but does help with various tasks in the salon, from answering the phone and reception duties, to sweeping up and allergy testing clients.
Qualifications
AAT Level 2
Salon Success, 365 Business Coaching
Barbicide COVID-19 Certification
Barbicide Certification
Advanced Word Processing
Intermediate Spreadsheets
PowerPoint Presentations - Distinction
Shorthand
Business Skills
Marketing and Public Relations
Report Writing